Leveraging Communities for Business Advantage
(Excerpts and learning lessons from his book Cloud Coffee House)
Communities are playing an ever-increasing role in business. Interest in social networking platforms like Facebook, Twitter and LinkedIn are drawing attention to the ways web and mobile technologies can leverage weak social relationship ties. But the business context of "communities" is richer and more complex than the skin-deep nature of Twitter.
Over the last 5 years Ian has researched the potential business opportunities to be gained by adopting web-based technologies to incubate, grow and harness communities be they inside, across or beyond the enterprise. In his presentation, Ian will describe why this decade is turning into a battle for communities and how businesses can respond to this new opportunity (and threat).
This presentation takes threads from his book "Cloud Coffee House" and suggests how organisations can transition their engagement strategies and ways of working to leverage online communities. It pulls out some of the core concepts found in Cloud Coffee House and exposes events happening today that are likely to have a direct impact on the Richmond Group audience.
His presentation will provide opportunity for open discussion and debate on some of the key topics and will include interactive presentations of up and coming web-based technologies to enable the formation and support of secure and live online business-centric communities.
Some of the topic threads Ian will present and debate include:
- The power of community
- The impact of social networks on operational excellence
- How in future employers will be able to find a needle of talent in the haystack of the labour market and what on demand resourcing means to employers and employees.
- How most organisations see themselves and why they're wrong.
- Why today's enterprise IT doesn't fit the need anymore. What needs to happen to make IT serve users again?
- Understanding social collaboration technologies that aren't that social!
- Why social operating systems might be the answer to Peter Drucker's riddle of how to achieve a fifty-fold increase in knowledge-worker productivity
Ian Tomlin is co-founder of NDMC consulting who provide marketing and strategy support to corporates in the areas of "alignment" (fit with evolving market requirements) and "inter-connection" (giving knowledge workers the access to the information they need from wherever it is stored).
He is also CEO of Encanvas Inc, a software developer that provides a powerful and low cost solution to creating interconnectivity between systems within and external to the enterprise, thus giving knowledge workers access to the information they need to be productive.
He is also an author - his first book "Agilization" looked at how enterprises can assure that they are able to evolve and adapt to the changing world outside them. His second book "Cloud coffee house" looks at how social networking in the cloud will transform the business landscape.
And if that was not enough he is also happily married with a young family.
Before the Coffeee Break:
Before the Coffee Break:
What are they like? - An expat's view of coming to work in the UK
00:00 Speaker/ Facilitator:
Christina is from a very small rural town in New Zealand, on the East Coast of North Island. She has a degree in Physiotherapy and almost finished a science degree in Physiology. She worked in Wellington for a couple of years, whilst playing representative rugby in NZ for Otago and Wellington and completing exams in Highland and National Dancing, which she can now judge and teach. Since arriving in the UK in November 2003, she worked as a physio at the Teddington Hospital with musculoskeletal outpatients. She has played rugby union for Scotland (25 caps) and rugby league for England (1 cap) and is currently on the reserve list for the next rugby union world cup for Scotland.Visual aids - help or hindrance?
00:00 Speaker/ Facilitator:
In our meeting in July, Gareth Bunn addressed us on the subject of spoken word communication - presentation. He described how - in our business of consulting - the primary role of a presenter is to create lasting memory of the ideas being communicated. He introduced us to a design tool devised by Willie Macnair of the Rhetorical Company. In this follow-up session, Gareth will highlight the problem with visual aids. The word "presentation" has become &ndash quite inappropriately - interchangeable with "PowerPoint". In the consulting world it is normal for those tasked with delivering a presentation to reach for that ubiquitous tool before even thinking about the outcome being sought. The result is often to see presenters projecting dense documents on to screens and walls. That is not to say that visual images are not helpful - and at times vital - to assist understanding and memory. One could not conceive of an architect explaining the design of a building without visual images! But, as Professor Ackoff points out in his book Management f-LAWS, &ldquoOverheads, slides and PowerPoint projectors are not visual aids to managers. They transform managers into auditory aids to the visuals.&rdquo So, it is time we rethought our approach to using visual aids and ensure that they help rather than hinder. Gareth runs his own company Gareth Bunn Consulting which specialises in executive coaching, training in communications skills and consulting (mainly bid coaching). He has also recently become a member of RG.Before the Coffee Break
What are they like? - An expat's view of coming to work in the UK
Speaker:Visual aids - help or hindrance?
Speaker:Agenda (as PDF download)
Cost (incl. VAT): Members £0; Non-members £30; Optional lunch £10
Payment: online (BOOK NOW top right)
Booking essential: Please confirm your attendance and details of any guests.
